RETURN POLICE


  • Orders are prepared within 2–4 business days.
  • Delivery takes 2–5 business days, depending on the customer’s location.
  • Delivery fees are mandatory and must be paid whether the order is received or not.
  • Customers will receive a confirmation message once the order is placed, and another message once it is shipped.
  • If the courier cannot reach the customer, delivery may be rescheduled and additional fees may apply.
  • Customers are responsible for providing a complete and accurate delivery address.
  • For any inquiries, please contact us through the official Clōz WhatsApp.